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Our insurance brokerage services have garnered a reputation for excellence, sharing an ethos of dedicated, customer-focused service and an ingrained culture to excel.

Tailored, bespoke
insurance solutions

Our insurance brokerage services have garnered a reputation for excellence, sharing an ethos of dedicated, customer-focused service and an ingrained culture to excel.  We provide insurance solutions for organisations of all sizes, from start-ups to large corporations. Our team promises to also deliver bespoke for private individuals. Through our international broker network, we tap into markets which may not always be readily available here in Malta. Some of the services offered to professionals include lawyers and solicitors, notaries, architects and engineers, accountants and auditors, contractors, brokers, retailers, hoteliers, management and IT consultants and registered investment advisors.   

SME Business Insurance

At My365, we recognise that small and medium-sized enterprises (SMEs) are the driving force behind Malta’s economy. As an insurance broker dedicated to serving the unique needs of SMEs, we provide comprehensive business insurance solutions designed to protect your investments and ensure your continued success.

Why Choose My365 for Your SME Insurance Needs?

Every business is unique, and so are its risks. Our team of experienced brokers works closely with you to understand your specific needs and develop customised insurance solutions. From property and liability coverage to specialised policies like cyber insurance, we ensure you have the protection you need.

 In today’s fast-paced environment, being proactive is key. We help you identify potential vulnerabilities and implement strategies to mitigate risks. Our goal is to provide you with peace of mind so you can focus on growing your business.

Navigating the world of insurance can be complex. Our knowledgeable brokers are here to guide you every step of the way. We offer insights and resources to empower you to make informed decisions about your coverage.

Explore our SME business insurance offerings today and discover how My365 can help safeguard your business’s future. With our dedicated support, you can navigate the complexities of insurance while focusing on what you do best: running your business.

Business Interruption Insurance

Unforeseen events can disrupt operations, but you don’t have to face these challenges alone. Our business interruption insurance helps protect your income during difficult times, allowing you to recover and keep your business running smoothly.

Our Commitment: Today, Tomorrow, Together

At My365, our slogan encapsulates our philosophy. Today, we provide you with the insurance solutions you need to operate with confidence. Tomorrow, we prepare you for future challenges and opportunities. Together, we build a resilient business community that can thrive in any circumstance.

Why My365?

We work closely with various insurers so to tailor you a policy that suits your specific needs, ensuring you only pay for the coverage that matters most.

With deep roots in Malta, we understand the challenges faced by local restaurants and pubs, providing targeted solutions that work.

Our team is always ready to assist, offering personal service and expert advice whenever you need it.

At My365, we believe in building long-lasting relationships with our clients. Whether you’re opening your first restaurant or managing an established pub, we’re here to protect your business. Contact us today to discuss how we can help protect your hospitality business with tailored Restaurant and Pub Insurance.

Restaurant and Pub Insurance

Running a restaurant or pub in Malta comes with its unique set of challenges, from managing your staff and ensuring customer satisfaction to protecting your business from unexpected risks. At My365, we understand the importance of safeguarding your hard work and dedication. That’s why we offer comprehensive Restaurant and Pub Insurance, specifically designed to cover the unique risks in the hospitality industry.

Why Choose My365 Restaurant & Pub Insurance?

At My365, we believe in standing by your side every step of the way. Our tailored insurance solutions provide peace of mind, allowing you to focus on running your establishment while we handle your risk protection.

Coverage Includes but not limited to:

Protect your business from claims made by customers or visitors for accidents or injuries that occur on your premises.

Ensure you’re covered in case any of your employees suffer an injury or illness while on the job.

Safeguard your restaurant or pub against damages from fire, theft, vandalism, or natural disasters.

If your business is forced to temporarily close due to an insured event, our coverage will help you recover lost income.

Cover for valuable stock, kitchen equipment, and furnishings, ensuring you’re not out of pocket due to damage or theft.

Protection against the costs of legal disputes, from employee claims to customer-related issues.

Shop Insurance

As a shop owner in Malta, protecting your business is a top priority. At My365, we understand the unique risks faced by retailers. That’s why we’ve teamed up with Insurers to develop a straight forward Shop Insurance—a comprehensive policy designed to safeguard your shop from the unexpected, so you can focus on what matters most: running your business.

Why Choose My365 for your Shop Insurance?

We stand by your side Today, Tomorrow, Together, offering reliable protection that evolves as your business grows.

Our Coverage Includes:

Protect your shop’s premises and contents from damages caused by fire, flood, theft, or vandalism.

Cover for legal liability if a customer or visitor is injured or their property is damaged while on your premises.

Ensure your business is protected if an employee suffers an injury or illness while at work.

Guard your valuable stock against damage or theft, ensuring your business remains fully stocked and operational.

In the event of an unexpected closure due to an insured incident, our policy helps cover lost income, so you can get back on your feet quickly.

Protect the vital tools and equipment you rely on to run your shop efficiently.

Cover for the costs of legal disputes related to your business, including employment matters, customer claims, and more.

Why My365?

We design flexible policies to suit the specific needs of your shop, ensuring you only pay for what you need.

With deep roots in Malta, we have an in-depth understanding of the challenges retailers face and offer solutions built around your business.

Our experienced team at My365 is dedicated to providing hands-on support and expert guidance, ensuring you always have the protection you need.

We bring many of experience to the table, ensuring your shop is fully covered against the unexpected. Whether you’re a small boutique or a larger retailer, My365 is here to protect your business. Get in touch with us today to learn more about how our Shop Insurance can help safeguard your retail business.

Why My365?

We work closely with your Company to understand your specific needs and tailor a policy that provides the right level of protection for your office environment.

Being based in Malta, we have an in-depth understanding of the local business environment and can offer insurance solutions that are designed specifically for businesses here.

At My365, our team is always on hand to offer expert advice and support, ensuring that you get the best protection with a personal touch.

Get in touch with us today to learn more about how Office Insurance can help safeguard your retail business.

Office Insurance

Every office, whether large or small, faces a variety of risks that can disrupt day-to-day operations. At My365 we understand that safeguarding your office is crucial to maintaining your business continuity. That’s why we offer Office Insurance—a comprehensive insurance package that covers the unique risks faced by businesses operating in office environments.

Why Choose My365 Office Insurance?

At My365, we believe in offering insurance solutions that provide peace of mind. Our Office Insurance is specifically tailored to protect your office from unexpected disruptions, ensuring that your business remains operational, no matter what comes your way.

Our Coverage Includes:

Cover for your office premises, equipment, and furnishings from risks such as fire, theft, flood, and accidental damage.

Protection against claims if a client, visitor, or third party suffers an injury or property damage while visiting your office.

Protects your business if an employee suffers injury or illness as a result of their work.

If your office has to temporarily close due to an insured event, this cover helps compensate for lost income, keeping your business afloat during downtime.

Cover for essential office equipment like computers, printers, and telecommunication systems, ensuring you can continue operating even if your equipment is damaged or stolen.

Protection against claims arising from professional advice or services your business provides, ensuring you’re covered for legal and compensation costs.

Cover for the costs associated with legal disputes, from employee claims to contractual issues with clients or suppliers.

Why My365?

We understand that no two professions are the same, so we customise your policy to meet your specific business needs.

As a Malta-based branch of Jatco Insurance Brokers, we have a deep understanding of the local regulatory environment and the specific risks professionals face here.

Our experienced team at My365 is always available to provide guidance and support, helping you navigate any claims with ease.

At My365, we are more than just an insurance provider—we’re your partner in protection, ensuring you can focus on your work without the worry of unexpected claims. Whether you are just starting out or managing a growing practice, we are committed to protecting your business Today, Tomorrow, Together. Contact us today to learn more about how Professional Indemnity Insurance can safeguard your business against claims of negligence or professional mistakes or omissions.

Professional Indemnity

In today’s fast-paced business environment, professionals face increasing risks related to the services and advice they provide. At My365 we understand the importance of safeguarding your professional reputation and financial security. Professional Indemnity Insurance is designed to protect you from potential claims, ensuring you can focus on your work with confidence.

Why Choose My365 Professional Indemnity Insurance?

No matter your profession, mistakes can happen. A client could claim financial losses due to errors in your services or advice, leading to costly legal action. At My365, we provide tailored Professional Indemnity Insurance to protect against claims of negligence, breach of duty, or professional errors. With the said policy cover, you will have the peace of mind that your business is protected Today, Tomorrow, Together.

Our Coverage Includes:

Coverage for legal costs and compensation if a client alleges you have been provided incorrect advice or services that caused financial loss.

Protection for claims arising from a breach of your professional duty, ensuring you are not left vulnerable in the event of a mistake.

Cover for claims of libel, slander, or unintentional infringement on intellectual property rights during the course of your professional activities.

Cover for legal expenses incurred in defending your business against claims, even if the claim is unfounded.

Protection if you lose important documents or data belonging to a client that results in financial consequences.

Coverage for claims made by clients for financial loss as a result of your professional advice, errors, or omissions.

Who Needs Professional Indemnity Insurance?

If you provide advice or consultancy services, this cover ensures protection against claims of negligence or errors in judgment.

Professionals dealing with sensitive financial and legal matters are especially vulnerable to claims from clients.

Those in technical professions where errors in planning or execution could result in significant losses or legal claims.

Whether it’s a missed deadline or a copyright issue, creative professionals can face claims from dissatisfied clients.

SME

Financial Services

Pharmaceutical

Manufacturing

Gaming

Retail

Marine Cargo

Construction Contractors All Risk

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How to report a Claim?

We are here to make sure that the claims process runs smoothly. Being well informed and organised means that the insurance company will have all the information it needs, making the process quick and straightforward.  

First thing you should do is contact us as soon as an event happens. We listed these two most important things you need to do here under so that you don’t overlook any steps in the process.  

Safety first 

Before you start the process, we need to make sure you’re safe. If you feel that your property is not safe, do not enter, contact the emergency services and follow their advice. Should you be victim of theft, vandalism or a serious accident, contact the police. Follow the directions given by the authorities and give them as much information as possible. If the incident is serious, a police report will be filed.  

File your claim immediately 

Once you gather all the information, you should file your claim immediately. The moment you are given a claim number, your insurer is made aware of your situation and can start assessing you. Delays in reporting of claims might result in the insurer not paying for any additional loss or damage caused by the delay. Some policies have a time limit. Make sure you are aware of the details in your policy. Talk to us before you spend money on temporary repairs after an incident as they require prior approval. 

CLAIMS EXPLAINED 

When things go wrong and you are involved in an unexpected accident, disaster or other loss that is covered by your insurance policy, you can make a claim and contact us immediately to notify us. 

The policy you buy is a promise of assistance when things go wrong, provided you fall within the policy’s terms and conditions. Once you lodge a claim, you activate the insurer’s response. If your claim is accepted, the insurer will fulfil the promise it made in the policy.  

Lodging a claim means you are formally notifying us, as your insurance brokers, that you have suffered a loss or damage that you believe is covered by the policy, requesting action.  We will assist you in preparing your claim for the insurer and see if the event or circumstances are risks covered by that policy. You will need to provide proof it is a genuine claim and the insurer will need to be certain the claim satisfies the terms and conditions of your insurance policy. If your claim is accepted, the insurer will work out the value of the claim and provide the appropriate benefit specified in your insurance contract. 

Paying Claims 

As your appointed insurance brokers, we will do our utmost to get settlement of your claim as promptly as possible. When you make a claim, you will need to provide proof of your financial loss under the policy. This may include proof of ownership, police or medical reports, receipts and invoices.  If the insurance company needs more detailed information before deciding, we will let you know what information is needed. The insurance company might decide to appoint an assessor, loss adjuster, surveyor or an investigator to get more information. If an insurance claim is denied, the company must provide an explanation for that denial.   

Claims handling standards 

Each insurance company has its own processes for handling claims. We have listed an overview of the requirements under the different classes of business. The lists are not exhaustive, and insurers may request additional information apart from the usual documents required. 

The information contained on this site is intended for use by individuals residing in and commercial entities registered in Malta and all EU/EEA member states, under freedom of services legislation. Our insurance brokerage services are mainly targeted for insurance risks situated in Malta and all EU/EEA member states.